Effective Date: October 12, 2023
1. Information Collection and Use 1.1 Personal Information
We may collect personal information from you when you voluntarily provide it to us through our website. This may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide.
1.2 Use of Personal Information
We may use your personal information for the following purposes:
● To respond to your inquiries or provide information you requested.
● To process and fulfill your requests for services or products.
● To communicate with you regarding our services, promotions, or updates.
● To improve our website and enhance your user experience.
● To comply with applicable laws, regulations, or legal obligations.
2. Handling of Phone Numbers 2.1 Statement of Non-Sharing
We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.
2.2 Text Message Frequency
We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.
2.3 Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.
3. Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Contact Us
Star City Home Innovations, LLC
DBA Big Lick Roofing
501 Marshall Avenue Southwest Roanoke, VA, 24016 firstname.lastname@example.org